Geyer & Weinig's service portfolio covers an extensive range of services in the fields of Service Level Management and end-to-end monitoring, based on our proprietary E2E monitoring tool, INFRA-XS®.
In addition to classical software licences for INFRA-XS®, we offer a variety of options for the implementation - or test and evaluation without obligation - of E2E monitoring solutions, ranging from software leasing to managed services in various forms.
The options for purchasing managed services, offered as "Full Service" by Geyer & Weinig, range from complete outsourcing - run from our office in Karlsruhe - to in-house operation at the customer's with staff leasing; as well as all kinds of combinations of the two, according to the customer's requirements and wishes.
No matter which option is being chosen, our main focus is always on how the customer can benefit most: from the choice of products and services to customisation and implementation - in close cooperation, the ideal solution will be worked out, based on your particular requirements.
In this process, you can benefit form our long-term experience in the operation of E2E monitoring solutions. Existing, field-proven, and ITIL-certified workflows allow for a quick set-up of the complete solution and ensure a smooth and efficient operation from the very beginning.
In addition to monitoring the quality of IT services and mission-critical business processes on a network-wide level, the E2E monitoring tool INFRA-XS ® can help you identify possible and potential bottlenecks within your IT infrastructure.
In short, E2E monitoring can help you steadily improve your IT-based processes; for external or internal benchmarking based on objective performance parameters, it is the very precondition.
And if you are looking for someone to manage and operate your INFRA-XS®-based monitoring solution: who would be better equipped for this than Geyer & Weinig themselves?