Geyer & Weinig EDV-Unternehmensberatung GmbH

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Training and Coaching:

Application of expertise

Training

Geyer & Weinig provides professional support for customers in the introduction of service level management. Experienced trainers apply their expertise to the customer’s benefit, skilfully passing on their theoretical knowledge to training course participants, who are able to pick up useful hints and tips for their day-to-day work.

In addition to standard training courses for the business and IT fields, the training programme also includes interdisciplinary workshops for all those involved in the service level management process.

Examples of modular training blocks:

IT training courses:
• INFRA-XS^® servers and components
• INFRA-XS^® agents and scripting business training courses
• Service level management for IT decision makers
• INFRA-XS^® interdisciplinary workshops for service level managers
• INFRA-XS^® hands-on team workshop
• INFRA-XS^® operational concepts

In addition to these standard courses, Geyer & Weinig also offers training courses which are individually tailored to customers’ needs. Depending on requirements, all seminars can be held on the customer’s premises or in a neutral environment.
 

Coaching

Geyer & Weinig simplifies the start-up process for customers. Coaches pass on their experience and expertise on site, for example in:
• Development of operational concepts
• Support and management of IT quality improvement measures
• Drafting an internal corporate communications strategy for top management
• Transfer of know-how in on-the-job training